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Frequently Asked Questions

All About Subscriptions

Can I skip or cancel?

Yes absoluetly! You can skip a week, pause, or cancel your subscription anytime. From your customer portal you can manage all this and more!

What's included in my weekly meal delivery?

Everyweek we'll send you a variety of 100% ketogenic meals. Everything is delivered right to your door or pick-up location. All you have to do is heat and enjoy!

What is the difference between preset and customizable meal packages?

Both are designed to help you achieve and maintain ketosis. In preset meal packs, meals are chosen by our team so that each day is always under 25 net carbs. They are great for someone just starting on keto! Our customizable meal packages are for those who are familiar with our meals and would like to choose all their own options. Both contain 100% keto friendly meals that will make you drool!

Are meals sent frozen?

Did Nonna ever give you frozen meals? No we don't think so. All our meals are prepared and sent to you fresh never frozen. Just like nonna used to make.

How do I add breakfast to my meal package?

You can add any of our baked-goods here to your meal package to complete your week of eating. If you prefer, you can subscribe to our breakfast options once you subscribe to have them send automatically each week.

  • Everything I've had from Ketolibriyum has been delicious! Well curated food choices and great portion size. Beyond that the Customer Service is absolutely incredible! Hands down the BEST customer service I've ever had from any company I've ever dealt with. Other companies need to set Ketolibriyum Customer Care as the gold standard to aim for! Extremely quick, responsive, friendly, knowledgeable and helpful. 🌟 - Kim

  • My sister is gluten-free, my father was told to watch his sugar intake, I am a new keto follower, and it's working better than anything I have tried previously for me. Last Thanksgiving I brought several of the treats from your London store, the whole family enjoyed them, without any worry. - Julia

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