Changes To Our Order Deadlines

To our amazing customers, 

Effective February 20th, the deadline for order processing will be adjusted from 4 days to 5 days before the scheduled delivery date.

This adjustment is necessary to give our team ample time to prepare and perfect your orders, ensuring that we can maintain our commitment to excellence and meet your expectations without compromise. 

Delivery Date Delivery Deadline
Tuesday Thursday 6:59PM
Thursday Saturday 6:59PM
Friday Sunday 6:59PM


What This Means for You:

Order Placement: After February 20th, Please plan to place your orders at least 5 days in advance of your desired delivery date. If you are on a subscription, please plan to make any changes to your orders at least 5 days in advance of your delivery date. 

Why This Change is Happening:

Our decision to extend the order deadline is rooted in our dedication to quality and customer satisfaction. The additional day will provide our team with the necessary time to carefully prepare, package, and ensure that every aspect of your order meets our high standards. This change is a reflection of our commitment to delivering excellence in every order you place with us.

We're Here to Help:

We understand that changes can require adjustments on your part, and we are here to support you through this transition. Should you have any questions or need further clarification, please do not hesitate to reach out to our customer service team at info@ketolibriyum.ca or reply to this email.

For more information on deliveries, please see our delivery map.

Thank you for your continued support, we look forward to feeding you again soon!

In good food and good health, 
The Ketolibriyum Team