Where We Deliver
Frequently Asked Shipping Questions
Important note about delivery locations
Due to the perishable nature of our product and time-sensitive delivery, there are some areas that our delivery partners cannot service at this time. Please reach out to our customer service team at info@ketolibriyum.ca if you're not sure if we deliver to you.
When do you deliver?
We deliver Wednesday. Your delivery date will be calculated at checkout once you've entered in your address.
When do I need to place my order by?
If you would like your food weekly, you must order before the deadline.
Online Orders
| Delivery Date | Order Deadline |
| Wednesday | Thursday 7:00 PM |
Subscription Deadlines
After the deadline, the order is processed and it is too late to make changes to your subscription order.
| Delivery Date | Order Processed |
| Wednesday | Thursday 6:59 PM |
What delivery service do you use?
We work with a number of delivery partners to ensure safe delivery of your food. Depending on your location, your order may be delivered via courier service.
What if I want to place an order for pick-up at your retail stores?
If you are visiting London or live near by the store, you can place an order for pick-up in-store. To do this select 'in-store pickup' during the checkout process. You also can just drop in to shop without placing an order ahead of time.
Is there a minimum order?
We have a $50 order minimum for all deliveries. There is no order minimum if you are selecting a retail pick-up.
Is there a charge for delivery?
There is a charge for delivery based on your postal code of up to $24.95.
Pick 10 Meal Deal
In-Store only, pick any 10 single serving meals for only $129! No pre-order, just stop in store and pick your perfect 10! Our best meal deal yet!