Customer Service Representative, Retail Store

Don’t just work, evolve.

Position: Customer Service Representative  

Location: Oakville Ontario, London Ontario

Type: Full-Time & Part-Time

Salary: To be discussed

Start date: ASAP

Hours: We are looking for someone with flexible availability, with at least 1-2 days open for work evenings and weekends  

Perks, pluses and pleasures every day!

  • Never work the same day twice
  • Opportunities to engage with like-minded people
  • Work with an evolving and growing company 
  • Enjoy a staff discount on delicious ketogenic food
  • Plenty of opportunity for growth and new positions based on epic performance

Overview / Summary

We are looking for a dynamic and gregarious individual to help run our retail locations. Our stores are a warm customer centric affable environment where people can stop by and pick-up meals and desserts to fit with their healthy lifestyle! We are looking for a dynamic and gregarious individual to join our growing team at Ketolibriyum! If you are energetic and excited about healthy low-carb food, we are looking for you to join our team.  


  • Assist all customers with finding food, nutrition information and specific products
  • Go above an beyond to help all customers and wow them with your excellent customer service skills 
  • Greet and engage ALL customers upon entering the store with a warm and friendly smile 
  • Assist & educate customers in better understanding the benefits of low-carb keto food
  • Be willing to learn and speak to all areas of our business 
  • Help answer phones, check out customers at cash and tend to all patrons 
  • Ensure the pristine cleanliness and order of the retail store
  • Help ensure accurate and orderly maintenance of all food in retail and back of house 


  • High school diploma or equivalent
  • At least 1 year in a customer service position or similar role
  • Keto knowledge is a must!
  • Great attitude and exude passion and generosity
  • Soft skills: Problem solving, creativity skills
  • Enthusiastic, friendly, and outgoing personality
  • Excellent verbal communication skills

To apply please send cover letter and resume to Human Resources team at

We would like to thank all applicants for their interest in. Only Applicants selected for an interview will be contacted. We are an equal opportunity employer. The job posting is intended to describe the general nature of work being performed. It is not intended to be inclusive of all duties and responsibilities and is subject to change.